Reading list
Pirolli, P. (1999). Cognitive engineering models and cognitive architectures in human-computer interaction. In F. T. Durso (Ed.), Handbook of applied cognition (pp. 443-477).
Luczak, H. (1997). Task analysis. In G. Salvendy (Ed.), Handbook of Human Factors and Ergonomics (2nd ed., pp. 340-416). New York: Wiley & Sons.
Ehrlich, K. (1996). Applied mental models in human-computer interaction. In J. Oakhill & A. Garnham (Eds.), Mental Models in Cognitive Science. Mahwah, NJ: Erlbaum.
Rousseau, G. K., Jamieson, B. A., Rogers, W. A., Mead, S. E., and Sit, R. A. (1998). Assessing the usability of on-line library systems. Behaviour and Information Technology, 17, 274-281.
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